About Us:
UTILIMATE Storage Bags,
LLC is a San Diego, CA based company. Our company was formed
to support a patent pending storage solution product line
- a unique, innovative concept designed to help organize
your business as well as your personal life.
Just when you thought you ran out of
room, this new alternative way of storing
enables you to keep your items well organized
without utilizing a lot of that precious
space. Our rapid zipper design allows
you to have easy access at any time while
keeping your gear safe and sound.
Thank you for visiting our website and
we encourage you to periodically check
back to see our future products and accessories.
Shipping Information:
We normally ship orders within 1-4 BUSINESS
days from the time the order is placed.
If we have the products in our physical
location we will always try to ship
out the same day. Weekend orders will
not be processed until Monday. If for
some reason your item is out of stock,
we will notify you via e-mail or phone.
Note: If you are choosing 3 Day, 2 Day
or Next Day shipping, these shipping
rates take effect once the order is shipped
(usually within 1-4 business days). If
you need the products immediately, please
call for availability.
FREE
SHIPPING: Items that state free shipping
or shipping included - This applies
to the USA 48 states (Hawaii and Alaska
not included). There will never be
free shipping on international orders.
Refund, Returns and Cancellation Policies:
We want you to be satisfied. Our return
policy works like this: Return the
products or accessories within 30 days
of invoice. Shipping fees are not refundable.
All returns must be in original packaging
and re-sellable. Defective parts or
parts sent to you in error will be
exchanged or refunded in full. Some
items may require a re-stocking fee.
Please contact us if an item needs
to be returned.
Product Warning Information:
This product supports a maximum weight
of 10lbs/4.5kg when goods are evenly
distributed. Do not overload or overstuff.
Zipper must be in the closed position
when goods are stored. If any part
of this product shows signs of wear,
do not use. Caution should be taken
when fastening or releasing product.
Protective eyewear should be worn.
Hooks must be securely fastened. Do
not stretch shock cord ends beyond
20% of its un-stretched length. Keep
product out of reach of children. Motorized
vehicles should be shut down or powered
off prior to utilizing product. Operable
doors, machinery or any other type
of equipment should be placed in the
locked position or disengaged from
its operation prior to use of product.
Failure to comply can result in serious
injury, death or property damage.
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Our
Contact Info:
By email:
sales@utilimate.com
By standard mail:
UTILIMATE Storage Bags, LLC
10531 4S Commons Drive, Suite 446
San Diego, CA 92127
By phone:
858-776-5188
8 a.m. to 5 p.m. Pacific Standard Time
Frequently Asked Questions:
What payment types
do you accept?
We currently accept Visa, MasterCard,
PayPal, Money order and cashiers checks.
When
will my order ship?
We will ship orders within 1-4 days
from the time the order is placed.
Weekend orders will not be shipped
until Monday. If for some reason
your item is out of stock, we will
notify you via e-mail.
When
will I receive my order?
Depending on your location you should
receive most orders within 5-10 days.
Some items might be drop-shipped
from the manufacturer or distributor
and may not arrive at the same time.
On occasion items may be out of stock
and we will notify you via e-mail. |